Blog by Lovella Anne

For someone who’s just starting their business, a virtual assistant can be of help. They can carry out multiple tasks a day such as administrative, customer service, sales, data entry, social media management, and others so, you can achieve your business goals without worrying whether you can do it ...

Customers talk. Nowadays, it’s easy for people to post on social media what they had experienced.  Especially when they got bad customer service. And what will be the outcome of your business if this continues to happen? No matter how good the product or service you offer, if the customer servi...

I had the chance to do a virtual interview with Ms. A.R Duque, from the Philippines, the very first VA of Falcon Virtual and now the Director of Operations. She came from a big outsourcing company and decided to take a different path in her career. Let us know more about how she helped Falcon start ...

In 2010, the Philippines was recognized as the BPO Capital of the World and were famous for hiring the best virtual assistant. While outsourcing was initially known to have started in India, the country indeed rose to be on top of it. Some of the many reasons why the Philippines, up until now, is on...